1983 witnessed a landmark event-nine independent and competing travel agencies, together with a national airline, collaborated to solve mutual business concerns. As competitors, each agency required absolute privacy of its individual data set. The outcome was the vision of a totally new travel system, and the formation of the very first online data management "service" available to the retail travel industry at large.

Global Matrix was born as a solution-driven service provider, offering unique agency-bred deliverables that no other company can match. Core business practices focused on productivity and resource management have become hallmark elements of our service.

Global's mission today still goes back to our roots in 1968: to be the premier data management service provider to the retail travel industry.